ESC

Frequently Asked Questions

Find answers to frequently asked questions about our online tools here. If you can't find what you're looking for, don't hesitate to contact us.

25 Q&A
5 Categories
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General Questions

Are the tools really free?

Yes! All our tools are completely free and we don't charge any fees. You don't need to register either.

General Questions

Is my data safe?

Absolutely! All processing happens in your browser. Your data is never sent to any server, stored, or shared. 100% secure and private.

General Questions

Do I need to register?

No! You don't need to register for any tool. You can use all tools instantly and freely.

General Questions

Does it work on mobile devices?

Yes! All tools are optimized for mobile devices. Works perfectly on phone, tablet, and computer.

General Questions

Is internet connection required?

Most tools can work offline after the page loads. However, internet connection is required for initial access.

Technical Questions

Which browsers do you support?

Chrome, Firefox, Safari, Edge, and all modern browsers are supported. We recommend using an up-to-date browser for the best experience.

Technical Questions

What happens if JavaScript is disabled?

Our tools work with JavaScript. If JavaScript is disabled, the tools will not work. Please enable JavaScript.

Technical Questions

What is the maximum file size?

File size limit varies by tool type. Generally, you can upload files up to 10MB. Use text tools for larger files.

Technical Questions

Which file formats are supported?

Varies by tool type: Image tools support JPG, PNG, GIF, WebP; Text tools support TXT, JSON, XML, CSV formats.

Technical Questions

Tool not working, what should I do?

First, refresh the page. If the problem persists, clear your browser cache or try a different browser.

About Tools

What are the most popular tools?

Photo Editor, JSON Formatter, Base64 Encoder, QR Code Generator, and Password Generator are our most used tools.

About Tools

Are new tools being added?

Yes! We regularly add new tools. You can submit your suggestions through the contact page.

About Tools

How can I suggest a tool?

You can submit your tool suggestions through the contact page or our social media accounts. We evaluate all suggestions.

About Tools

Are the tool source codes open?

Some tool source codes are open on GitHub. Documentation and API information are available for developers.

About Tools

Can I do batch processing?

Some tools support batch processing. You can use our special tools for large amounts of data processing.

Support and Help

I'm having problems, how can I get help?

You can contact us through the contact page. Explain your problem in detail, we will respond as soon as possible.

Support and Help

How do I report a bug?

Use the contact form to report bugs. Specify which browser, operating system you're using, and when the error occurred.

Support and Help

How do I request a feature?

You can use the contact form for new feature requests. Requests from the community are at the top of our priority list.

Support and Help

Is there training material?

A "How to Use" guide is available for each tool. Video tutorials and detailed documentation are being prepared.

Support and Help

How can I stay informed about updates?

You can stay informed about updates by following our social media accounts. Email newsletter is coming soon.

Privacy and Security

Is my data stored?

No! No data is stored on our servers. All processing happens in your browser and is deleted when the page is closed.

Privacy and Security

Do you use cookies?

We only use cookies necessary for basic functionality. We don't use advertising or tracking cookies.

Privacy and Security

Is there data sharing with third parties?

Absolutely not! No data is shared with third parties. Your data belongs only to you.

Privacy and Security

Are you GDPR compliant?

Yes! We fully comply with GDPR and other data protection laws. Data collection and processing is kept to a minimum.

Privacy and Security

Do you have an SSL certificate?

Yes! The entire site is protected with an SSL certificate. Your connection is always encrypted.

Still Have Questions?

Couldn't find the answer you were looking for? We'd be happy to help you. You can contact us through our contact form.

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